Phone Operator – French Native Speaker (Office Based / Madrid)

  • Requisitos mínimos

    French native speaker is required.
    Sales and commercial prior experience on the phone.
    Excellent attention to detail and organizational skills as well as keeping to tight deadlines.
    Excellent and professional communication skills (telephone and email).
    Experience working for multi-national corporations is an advantage.
    Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

Descripción

Join us on our exciting journey!

We are recruiting an awesome team of French speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

Your primary focus will be to be responsible for building up a panel of doctors to participate in our researches, follow up of the questionnaire sent and maintaining updated data of Healthcare Professionals to ensure that any change is correctly verified through different channels according to our business rules

If you want to play a key role in a diverse, dynamic and committed fun team this could be the role for you!

What to expect:

Recruit target doctors and follow-up on their participation. Create doctor’s engagement.
Call new doctors to invite to participate in our researches and wide our panel of healthcare professionals.
Initiates follow-up calls with panelists to achieve maximum rate of return.
Proactively alert the manager on any issue or deviation in the standard procedure.

IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other “protected status.”

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there!

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